Team & Customer Experience Associate
New York City, NY
Mid-level · Full time
Posted 2 years ago
Apply

About the job

Job description

Hi there, we're Athena Club! When it comes to women's health and body care, we've been given "good enough" for decades. But we're here to change that. Our mission is to create the highest-quality products that address women's health from a 360-degree perspective. We are growing rapidly and are looking for someone with an entrepreneurial mindset who thrives in a fast-paced environment.

 

The Role:

Athena Club is looking for a full-time Team & Customer Experience Associate. This hybrid role will perform Customer Experience duties as well as support the AC Team with administrative tasks, ensuring the smooth running of Athena Club HQ. The ideal candidate is self-motivated, trustworthy, can work with little supervision, and is excellent at prioritizing.

 

Responsibilities

  • Support Customer Experience Team with emails and phone calls
  • Coordinate deliveries, activities and day-to-day operations of Athena Club HQ
  • Manage agendas, travel arrangements, and appointments
  • Manage deliveries, maintenance, and meeting preparation
  • Greeting and attending to visitors and guests
  • Assist in new team members onboarding activities
  • Track stock of office supplies and place orders when necessary
  • Assist colleagues & Team members whenever necessary

 

Requirements

  • Experience in customer service, office administration, or similar
  • Excellent written communication skills and strong attention to detail
  • Strong organizational and leadership skills
  • Self-motivated and team-orientated with an ability to analyze and solve problems
  • BA or BS degree

 

The (+) Extras:

  • Medical insurance
  • 401k

 

Employment Type

Full-time

Athena Club
All your self-care essentials, all in one spot. No matter how you start or end your day, we’re here! #bettermadesimple
Size:  1-10 employees
Funding Level:  Early-stage Startup
Total Amount Raised:  $3.8 M
Year Founded:  2017
Investors
Cue Ball
Philippe Laffont
Henry Kravis
Desmarais Group
© 2023 Pallet Labs Inc. See privacy policy and terms of service
Get started on Pallet
This community is on Pallet — Where creators turn their community into recruiting networks